HS: Adding Email Addresses to Accounts – Fourth & HotSchedules Customer Success Portal

Overview

For security purposes, HotSchedules requires that all email addresses saved to user accounts be confirmed. This article covers the process of how to add an email address to accounts for employees and managers. Also covered is how to Resend Email Confirmations.

Please note: Once the email has been saved to the HotSchedules account, a confirmation email will be sent out. View this article for more information about confirming email addresses after it has been added to the account: HS: Confirming an Email Address.

Adding Email Addresses to Accounts

Employees

You have to be able to log in to add an email address, if you can't log in please ask your manager.

See how you can add an email address on Desktop Browser, iOS Mobile, and Android Mobile.

Desktop Browser

Navigate to the Settings tab, select Personal

Fig.1 - Navigation

In the Contact section of the Personal Settings page, hover over the email field. then select the Pencil icon

Fig.2 - Edit email address [select image to enlarge]

A pop-up window will display, enter the email address, then select SAVE NEW EMAIL

Fig.3 - SAVE NEW EMAIL ADDRESS

This will kick off the confirmation email. View this article for more information about confirming email addresses: HS: Confirming an Email Address.

Mobile App

iOS

From the menu, select Settings
Select Profile

Fig.4 - Settings

Fig.5 - Profile

Select Edit
Edit the Email field, select Done

Fig.6 - Edit

Fig.7 - Update Email

Android

From the menu, select Settings
Select Profile

Fig.8 - Settings

Fig.9 - Profile

Select the Pencil icon
Edit the Email field, select the Check icon

Fig.10 - Pencil

Fig.11 - Update Email

Managers

This section covers the steps needed for managers to add the email address on behalf of the employee.

Navigate to the Staff tab, select Staff List

Fig.12 - Navigation

Select the name of the employee

Fig.13 - Select employee [select image to enlarge]

Hover over the email field, select the Pencil icon

Fig.14 - Edit email address [select image to enlarge]

A pop-up window will display, enter the email address, then select SAVE NEW EMAIL

Fig.15 - SAVE NEW EMAIL

This will kick off the confirmation email. The employee will then need to follow the steps in this article to complete the process: HS: Confirming an Email Address.

Resending Email Confirmations

Managers can also resend the email confirmation if the email address has already been added.

From the Staff List, select the box for any employee that needs a new confirmation
Select the MORE button

Fig.16 - MORE button [select image to enlarge]

Select Resend Email Confirmation

Fig.17 - Resend Email Confirmation [select image to enlarge]

HS: Confirming an Email Address

Comments

4 comments

Tino Celis

November 08, 2023 23:24
No puedo habrir mi jot skechers
-1
Fourth Customer Success Portal

November 09, 2023 11:07
Hola Tino Celis,

Consulta este artículo aquí o envía un ticket de soporte aquí.
0
Siedah Winston

November 17, 2023 21:06
I need help it’s not Leyte me log into my red lobster hot schedule I tired to reset the password & username but I don’t have nothing to my email I been trying since yesterday sooo can I please get some help I can’t see my work schedule
0
Fourth Customer Success Portal

November 20, 2023 14:47
Hi Siedah Winston,

We're sorry to hear you're having trouble.

Please contact our support team here.

Thanks,
Fourth Communities Team
0

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