If you receive an email indicating that you requested to reset your HotSchedules password in error, it is likely that someone else accidentally typed in the wrong username while trying to retrieve their own login details. This is often done by making a typo when they try to retrieve their own login information
Luckily in this situation, there is nothing that someone could do to get your password, as they would also need access to your email account to follow the instructions in the email and access your HotSchedules account.
However, if you would like to change your HotSchedules login information for security purposes, please follow the instructions in this article. You are also welcome to contact Customer Care will any additional questions.
If you are having a technical issue and need assistance, please contact us through the blue "Help" button in the corner or refer to our Support Contact Information article.