HS - Scheduling - Unable to Apply Template

Templates are a great tool to improve efficiency in writing schedules. It saves time by generating multiple shifts at once that can then be fine-tuned and assigned out to employees.

Please visit this article for a basic overview of templates or this article for details on how to edit an existing template.

When you open the menu to use a template, the Apply button should appear to the right of the template name. This article will review what to check if  you ever find that the Apply button is missing.

Templates can only be applied to blank schedules (with a status of Not Started or Deleted). This ensures that the schedule is an exact copy of the template. After it is applied, managers can make changes to, create, or delete any shifts on the schedule. For this reason, only one template can be applied per schedule per week. So, applying a template should always be the first step in creating the schedule.

If the Apply button is missing, follow these steps:

1. Confirm that the correct week is selected at the top of the template window. It will default to the same week you have open on the Scheduling tab. So if you were reviewing past weeks, make sure to select the week you are currently writing schedules for.
2. Check the status of the schedule. If someone has already worked on this schedule in the specified week, it will be in a Saved, Posted, or Reposted status. At that point, the schedule would have to be deleted before a template could be applied. You can visit this article for a guide to deleting schedules.