Overview
This article will cover how to reset your username and password and manage login issues for HotSchedules, Engage (SSO - Single Sign On), Workforce Management UK (WFM), Inventory (or FnB R9), Adaco (or Purchasing & Inventory), Tradesimple (or Purchase to Pay), Recipe & Menu Engineering (RME - or StarChef), Fnb Live, Fourth Analytics (FA), Schoox, MacromatiX, and GoHire.
Please note: After a period of inactivity, certain users' credentials may have expired, and of course, there is always a chance of login details being forgotten.
Please select the relevant Fourth solution you use below:
Comments
I need to open the HotSchedules application and it won't let me do it
Hi Sergio Aguirre,
Firstly we suggest that you speak to your manager about this. If they are unable to assist you, please contact our support team and we'll do our best to help.
Best wishes,
Fourth Communities Team
Hello! I need too see my hotshedules
Flr some reasin when i click forgot username and password, i do not get any email to reset it
Any advice?
Hi Windine Michel, Miriam Lopez,
Your manager should be able to help you gain access to the system. If you share this article with them, this may help them to resolve your issue.
If they are unable to assist you, please contact our support team and we'll do our best to help.
Best wishes,
Fourth Communities Team
I have the same problem! No email to retrieve anything!
Hi Marlina Collins,
Please try the steps in this article or see your manager to get the right email added to your account. If you are still unable to retrieve your details, you can contact our support team.
Thanks,
Fourth Communities Team
Hi please i forget my passwrord
Hi Jihane Berrady,
You will need to scroll up here in this article and select the product that you are using. Then, follow the instructions for resetting/retrieving your password. If you are unsure about which product to select, please speak to your manager. We hope you can get logged back in soon!
Best wishes,
Fourth Communities Team
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