Contact Us: HR & Payroll Services Questions

Hello, our payroll was closed yesterday and BACS file was processed but Team Members are reporting that they are unable to see their payslips on the App.

Hi Karina Glennie,

Please raise a technical ticket with our support team here > Contact Technical Support and the right team will be in touch.

Hope that helps,
Fourth Communities Team 

Hi, we have an employee who is unable to access their fourth engage. Their employee number is 321891. They are getting the error message "oops it looks like something has went wrong" 

This has happened before with a previous employee and you guys were able to fix it. Can you please assist.

Thank you! 

Hi John Morris,

Sorry to hear this. 

Please raise a technical ticket with our support team here > Contact Technical Support and the right team will be in touch.

Hope that helps,
Fourth Communities Team 

Hello,  There seems to be a problem with the clock machines not transferring data to Fourth. Looks like it started on Friday and its been patchy through out the weekend.

Are you able to look into this for us.

The Q Hotels Collection Portal 

Cambridge Belfry hotel 

Hi Kasia Hein,

Please raise a technical ticket with our support team here > Contact Technical Support and the right team will be in touch.

Hope that helps,
Fourth Communities Team