Adaco: Mobile Software Installation: MC32 for Windows Mobile Devices – Fourth & HotSchedules Customer Success Portal

Adaco Mobile Software Installation (MC32N0,MC3190, 3090, Unitech)

On Windows 7

First install SQL Server Compact 3.5 (must be this exact version)

If the the 64-bit version of Windows 7 is being used, both EXEs that are extracted will need to be installed.
http://www.microsoft.com/en-us/download/details.aspx?id=5783

Next, install Windows Mobile Device Center (obtained from Microsoft directly)

32-bit link: http://www.microsoft.com/en-us/download/details.aspx?id=14
64-bit link: http://www.microsoft.com/en-us/download/details.aspx?id=3182

Then, plug in the handheld device to complete the Windows Mobile Device Center installation and to automatically have the handheld drivers installed

Once the handheld device shows as “Connected” in Windows Mobile Device Center, Adaco Mobile can be installed. The installation file for Adaco Mobile installs on the handheld device and the PC at the same time.

To Install Adaco Mobile:

Log in to Adaco on the PC
Go to File > Mobile Device > Mobile Setup
Select Setup next to the top option (Windows Mobile Devices), as this is not an Android device
The installation file can either be run immediately or saved and then run

During the installation, .NET Framework 2.0, SQL Server Compact 3.5, and Adaco Mobile will be installed on the handheld device.

The very last step of the installation installs it on the PC.

On Windows 10

Follow the steps as per Windows 7 but once the install is compete:

Right click on Start and go to Computer Management > Services & Applications > Services
Scroll down and right click on Windows Mobile-2003-based device connectivity
Go to Properties > Log On
Switch to Local System account and check Allow service to interact with desktop
Select OK

On Windows XP:

First install ActiveSync and SQL Server Compact 3.5 (Must be this version of SQL)

For Windows XP: Microsoft ActiveSync is required instead of Windows Mobile Device Center.
http://www.microsoft.com/en-us/download/details.aspx?id=15

Then plug in the handheld device to complete the installation of its drivers through Active Sync

Once the Active Sync icon is green and shows the handheld device as connected, Adaco Mobile can then be installed.

To Install Adaco Mobile, login to Adaco on the PC and go to File > Mobile Device > Mobile Setup
Choose the top option, as this is not an Android device
The installation file can either be run immediately or saved and then run

If the Mobile Setup menu in Adaco cannot be seen, it will likely be due to a lack of permissions. A Property Administrator will be able to grant access.

During the installation, .NET Framework 2.0, SQL Server Compact 3.5, and Adaco Mobile will be installed on the handheld device.

Troubleshooting

If any errors are encountered, it will likely happen during Syncing for the first time.

Listed below are several error messages that may appear, and the steps that should be taken.

“Adaco.net is not installed on this machine”

This error occurs if the OS is 64 bit.

Use the Windows button and search for and run regedit
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node. Adaco should display in here.
Right-click on Adaco and select Export
Name it anything and save to the desktop or somewhere else convenient
Open the file in Notepad and remove the portion of the path containing “Wow6432node”
So the path should actually be “HKEY_LOCAL_MACHINE\SOFTWARE\Adaco”
Save the file
Double click on the registry file to import it automatically into the Registry
Adaco can then be relaunched and the handheld device synced

“Unspecified Error”

This error indicates the database file has become corrupt. Typically this occurs when users remove the handheld device from the cradle before the Sync has actually finished.

To resolve this issue:

Open ActiveSync/Windows Mobile Device Center and explore the contents of the handheld device
Navigate to My Documents
Rename or delete the EclipseMobile.sdf or AdacoMobile.sdf file.
Reopen Adaco and try to Sync the handheld device
The message “No Setup Information found” should display. This is fine - it just indicates there is no database file on the device yet

Adaco Mobile icon is no longer on the handheld device

This issue occurs if the handheld device was left out of the cradle and the battery drained completely, having not been charging.

To resolve this issue:

Plug the handheld device into the PC
Open Windows Mobile Device Center/Active Sync
Navigate to Programs > Add/Remove Programs
3 programs should be listed, and Adaco Mobile will not have a check mark next to it
Add the check mark and then continue. This will reinstall it back on the handheld device.

Adaco Mobile icon was never on handheld device (after installation)

This means that the Adaco Mobile cab file was not moved or initialized during installation.

This can be fixed by copying the AdacoMobile.cab file from the PC to the handheld device.

The location on the PC depends on operating system. Please see directories below:

Windows XP – C:\Program Files\Microsoft ActiveSync\AdacoMobile
Windows 7 – C:\Windows\WindowsMobile\AdacoMobile

Once the AdacoMobile.cab file is copied, explore the device either via ActiveSync (XP) or Windows Mobile Device Center (Windows 7/Vista)
Navigate to the below path and paste the AdacoMobile.cab file there

Device: Windows\AppMgr\Install

On the device itself, run the AdacoMobile.cab file
Install to the default directory. There is no need to type anything or navigate to another directory
Go back to the PC and Sync the handheld device to make sure it is usable and does not encounter any errors

Related articles