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HS Mobile Apps: Update Schedule Thresholds

Fourth Customer Success Portal
  • Updated

Overview

When you submit a new availability request from the mobile app, you will be able to update the Schedule Thresholds when updating Availability. This article includes the steps for both iOS and Android.

Please review this article if you need more information about updating availability and schedule thresholds using a web browser: HS: How to Submit Availability Changes.

Please note: This is feature is only available if the site is configured with the correct permissions. If you are missing access please reach out to your manager to update your permission set.

 

Updating Schedule Thresholds

iOS

  • From the menu, select My Availability
  • Select the add icon to create a new request (Fig.2)

UpTh_1.png

Fig.1 - My Availability

UpTh_2.png

Fig.2 - Add a new request
  • Select the date the new availability will start, then select Done
  • Once you complete the availability portion, scroll down to get to the Schedule Thresholds section. If you need more information about entering you availability, please review this article: HS Mobile Apps: Adjusting your Availability

UpTh_3.png

Fig.3 - Select date

UpTh_4.png

Fig.4 - Enter availability
  • Update the Schedule Thresholds, then select Save
  • Enter a reason for the change, select the approving manager, then select Submit

UpTh_5.png

Fig.5 - Enter Schedule Thresholds

UpTh_6.png

Fig.6 - Submit


Android

  • From the menu, select My Availability
  • Select the add icon to create a new request (Fig.7)

UpTh_7.jpg

Fig.7 - My Availability

UpTh_8.jpg

Fig.8 - Add availability request
  • Select the date the new availability will start, then select OK
  • Once you complete the availability portion, scroll down to get to the Schedule Thresholds section. If you need more information about entering you availability, please review this article: HS Mobile Apps: Adjusting your Availability

UpTh_9.jpg

Fig.9 - Select date

UpTh_10.jpg

Fig.10 - Enter availability
  • Update the Schedule Thresholds, then select the Check icon
  • Enter a reason for the change, select the approving manager, then select the Check icon

UpTh_11.jpg

Fig.11 - Enter Schedule Thresholds

UpTh_12.jpg

Fig.12 - Check icon

 

Related Articles

HS: How to Submit Availability Changes

HS Mobile Apps: Adjusting your Availability

 

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