Please note: This option is only available for customers who pay for each restaurant individually. Unfortunately, this option is not currently available for customers who pay for all of their locations at the corporate level.
Online Bill Pay
Paying your HotSchedules invoices can be done online through the Account Management Portal. The Portal can be setup when your service is being set up or by Customer Care at any point in time. We can provide access to the Portal to Admins and GMs in order to:
- Pay the restaurants' open invoices for their HotSchedules services
- See past invoices
- Update their Credit Card (if they currently pay with Credit Card)
How to Use the Account Management Portal
If your account is set up with the Account Management Portal, any Admin and/or GM will be able to log into their HotSchedules account and toggle into the Portal. If you are logging into an Above Store Console (ASC) account, you will have to toggle into a store to have this option.
Once inside the Account Management sub tab, you can make a payment or view your past invoices in the center of the Portal.
Making a Payment
When making a payment, you can choose which Credit Card to use (if you have one on file) or use a new Credit Card. You can also print or email a copy of the receipt.
Viewing Past Invoices
To view past invoices, click on See All Transactions. You can see how much the invoice or payment was, which payment method was used, which products it was for, the date of the invoice and the date of the payment.
Updating Your Credit Card
If your account is setup to pay with a Credit Card, you will be able to update or add a Credit Card. You can also choose which Credit Card to use a your default payment method.