Purchase to Pay (TradeSimple) NA Platform Maintenance 13 June 2024

Overview

As part of the continued commitment to the scalability and security of our technology stack, Fourth will be completing proactive maintenance to the application tier that underpins the Purchase to Pay (TradeSimple) application.

Maintenance window

Thursday 13th June 05:30 - 08:00 BST

Impact during the maintenance window

For customers using TradeSimple:
• The TradeSimple website/UI will be unavailable.
• All posts or requests to HTTP/S endpoints will fail.
• SFTP/FTP service endpoints will be available for upload/download of data. All uploaded data will be queued and processed once the maintenance is complete
• SMTP service endpoints will be available to receive emails. All emails received will be queued and processed once the maintenance is complete.
• No messages/documents will progress or process through the system during the maintenance window. Ahead of the maintenance period, all accepted messages/documents will be allowed to be processed to completion.

For customers using Purchasing & Inventory (Adaco):
• Purchase orders will not be able to be transmitted via TradeSimple. During the downtime, users can select an alternate transmission method such as email to send orders to their suppliers.

For customers using Inventory:
• The orders processed via TradeSimple will not be sent during the maintenance, due to users being unable to select a delivery date for the order.

For customers using the Ordering app:
• Users from either Marketplace (TradeSimple) or Inventory will be unable to check out baskets in the Ordering app during the maintenance. Adaco users will be able to as they do not depend on TradeSimple delivery dates.