Customer Resources

Spanish Articles

• HS: Para Los Gerentes - Cómo Restablecer La Información De Inicio De Sesión De Los Empleados
• Contáctenos: Servicio De Atención Al Cliente

Customer Newsletter UK

• January 2020: UK Customer Newsletter
• October 2020: UK Customer Newsletter
• September 2020: UK Customer Newsletter
• August 2020: UK Customer Newsletter
• July 2020: UK Customer Newsletter
• June 2020: UK Customer Newsletter

Customer Newsletter US

• June 2020: US Customer Newsletter

General

• Customer Success Portal: FAQs
• How Do I Reset My Username and Password?: All Fourth and HotSchedules Products
• Information and Guidance on Reopening Sites in the UK
• Kickstart Scheme
• Login Troubleshooting: All Fourth Products
• User Setup: All Fourth Products

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Customer Services

• Customer Success Portal: Answerbot and Live Chat
• Customer Success Portal: Release Notes March 2021
• Customer Success Portal: Search Optimisation
• Customer Success Portal: Ideas Overview
• Scheduled Maintenance: 1st and 2nd of May 2021
• Fourth Academy: Running Reports

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Legal at Fourth

• GDPR Readiness: Briefing Note
• Fourth Legal Policies
• Policy Release Note: Reduction in Data Backup Period

Release Summaries

• Q1 2021 UK Release Summary
• Q4 2020 Release Summary
• Q3 2020 Release Summary
• Q1 2020 Release Summary
• Q2 2020 Release Summary
• Q4 2018 Release Summary

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