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  2. Customer Resources

Customer Resources

Customer Newsletter UK

  • January 2020 - UK Customer Newsletter
  • October 2020 - UK Customer Newsletter
  • September 2020 - UK Customer Newsletter
  • August 2020 - UK Customer Newsletter
  • July 2020 - UK Customer Newsletter
  • June 2020 - UK Customer Newsletter

Customer Newsletter US

  • June 2020 - US Customer Newsletter

General

  • Customer Success Portal - FAQs
  • How Do I Reset My Username and Password? - All Fourth Products
  • Information and Guidance on Reopening Sites in the UK
  • Fourth Integrations - Glossary of Terms
  • SCIM API for Customers
  • General: Protecting Hotel Profits in Extraordinary Times
See all 31 articles

Customer Services

  • Customer Success Portal - Answerbot and Live Chat
  • Customer Success Portal - Release Notes - March 2021
  • Customer Success Portal - Search Optimisation
  • Customer Success Portal - Ideas Overview
  • Fourth Academy - Running Reports
  • Customer Success Portal - Video Overview
See all 11 articles

Legal at Fourth

  • General: GDPR Readiness - Briefing Note
  • General: Fourth Legal Policies
  • General: Policy Release Note: Reduction in Data Backup Period

Release Summaries

  • Q1 2021 UK Release Summary
  • Q4 2020 Release Summary
  • Q3 2020 Release Summary
  • Q1 2020 Release Summary
  • Q2 2020 Release Summary
  • Q4 2018 Release Summary
See all 10 articles
 
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