HS: Awaiting Opt In for Text Notifications

Text notifications are a great way to stay up to date on HotSchedules.  If you are not receiving texts and you see in your settings that the service is "awaiting for an opt-in response," this means that the setup process is not complete. Regular text messages will not be sent until you respond to the initial setup text to confirm the feature.

Click here to learn how to set up your text alerts for the first time.

Follow these steps to opt in to text message alerts:

• Log into your HotSchedules account, and select the Settings tab from them menu
• Navigate to the Personal subtab
• Under the Contact section, select Configure SMS

• Ensure that the mobile number is correct
• Select the Yes option to Configure text messages
• Edit any of the default message settings
• Agree to the terms and conditions and Save the changes
• An activation text will be sent to the new number. Respond to that text with the word Agree. The messages will be coming from the number 31325.
• You will then get a confirmation text welcoming you to the Hotschedules Text Service.

In order to retrieve a schedule that has already been posted, you can text the word Schedule to 31325. Going forward, all schedules will automatically be sent to you once they are posted by your manager.

Note: If you do not receive the second confirmation message, you may need to contact your cell phone service provider and ensure that the number 31325 is not being blocked.