HS: Delete HS Messages

Overview

HotSchedules allows users to remove messages they no longer need from their inbox. Deleted messages are moved to the Trash folder, where they can be reviewed before being permanently removed according to your organization's retention settings.

Delete a Message

1. Navigate to the Messaging tab, select the message you want to remove. 
2. Choose Delete from the available message actions.
3. Confirm the deletion, if prompted.

The message is moved to the Trash folder and no longer appears in your Inbox.

• View Deleted Messages

• Deleted messages can be accessed from the Trash folder within the Messaging tab.

• To view deleted messages navigate to the Messaging tab.

• Select Trash from the Message Folders panel.
• Open a message to review its contents.

Additional Information

• Deleting a message removes it from your Inbox only.
• Deleting a message does not remove it from other recipients' inboxes.
• Message retention and permanent deletion behavior may vary by organization.

Related Articles

• HS: Messaging Tab Overview
• HS: Composing HS Messages
• HS: Custom Message Filters