Overview
Broadcast Messages allow managers to share announcements with employees directly through HotSchedules. Active Broadcast Messages appear on the Home page and are also displayed in supported mobile applications, making them an effective way to communicate important updates to staff.
Broadcast Messages remain visible until their expiration date or until they are manually removed.
Access Broadcast Messages
To create or manage Broadcast Messages:
- Hover over the Messaging tab.
- Select Broadcast Messages.
Note: If the Broadcast Messages option is unavailable, access may be restricted by your permission set. Contact your system administrator or Customer Support for assistance.
Broadcast Messages Page Overview
The Broadcast Messages page contains three primary areas:
Post a New Broadcast Message
Create and publish a new message that will be displayed to employees on the Home page.
Broadcast Messages Currently Posted
Displays all active Broadcast Messages that are currently visible to users.
From this section you can:
- Edit an active Broadcast Message
- Unpost a Broadcast Message before its expiration date
- Review the message expiration date
Message Archive
Displays previously posted Broadcast Messages.
Archived messages can be:
- Reviewed
- Copied and reused
- Deleted from the archive
Create a Broadcast Message
To create a new Broadcast Message:
- Select Create Broadcast Message.
- Enter a Title.
- Enter the Message Body.
- Select the message type:
- Info – Displays a standard informational message.
- Alert – Displays the message using alert formatting for increased visibility.
- Select an expiration date and time.
- Select Post Message.
Manage Active Broadcast Messages
Active Broadcast Messages appear in the Broadcast Messages Currently Posted section.
From this area, managers can:
- Review active messages
- Edit an existing Broadcast Message
- Remove a Broadcast Message before its expiration date using Unpost
For detailed instructions on removing a message, see HS: Unposting Broadcast Messages.
Review Archived Messages
The Message Archive stores previously posted Broadcast Messages.
For each archived message, managers can review:
- Message title
- Author
- Posted date
- Expiration date
Archived messages can also be:
- Copied to create a new Broadcast Message
- Deleted from the archive
Additional Information
Broadcast Messages are intended for organization-wide announcements and operational communications. Messages remain visible until they expire or are manually removed.
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