March 31st 2022, Release Note: PeopleMatter: Two-Way Texting, Snagajob Easy Apply

Summary

Select the release feature from the table below to be taken directly to that section of the release note.

Release date for all features: March 31st 2022.

Two-Way Texting

• Enabled by Default? - Yes
• Set up by customer Admin? - No
• Enable via Support ticket? - No
• Affects configuration or data? - No

What's Changing?

Our upgraded text engagement tool will take PeopleMatter’s communication capabilities to the next level by enabling employers to communicate with applicants via SMS messages from within the PeopleMatter platform. Whether a manager needs to reschedule an interview with a candidate, or follow up with them after, they can communicate quickly and easily, without having to use their own personal device.

Reason for the Change

Applicants/candidates prefer to communicate via text. This feature allows hiring managers to communicate to potential employees through their preferred method, expediting the hiring process and keeping candidates engaged. Also improves ease of use for employers.

Customers Affected

Available for all customers.

SMS messages will only be sent to applicants who have opted in to receive SMS updates.

Release Note Info/Steps

The option to select Two way SMS page will appear on the left navigation bar in the beta experience.

Additionally, you can select the SMS icon from the Applicant Tracking page.

For details on how to use this functionality, please see PeopleMatter: Two-Way Texting.

Fig.1 - 'Two way SMS' option on the left side navigation bar

Snagajob Easy Apply

• Enabled by Default? - No
• Set up by customer Admin? - Yes
• Enable via Support ticket? - No
• Affects configuration or data? - Yes
• Roles Affected: - Setup is only available for admins, but all roles will see screenings on the Applicant Tracking page

What's Changing?

Customers who use the Snagajob marketplace for job postings can increase their candidate pool with 'Easy Apply' job postings. Candidates will be able to submit their profile (providing managers a prescreen of them) and later complete the full application if needed.

Fig.2 - Easy Apply option for a candidate

Reason for the Change

To increase applicant flow by minimizing friction at the top of the funnel.

Customers Affected

Employers using PeopleMatter and Snagajob.

Release Note Info/Steps

By default, all jobs accepting applications are sent to the Snagajob Marketplace automatically.

Customers who have enabled exceptions to prevent this will need to ensure jobs are sent to Snagajob if they desire to take advantage of Easy Apply.

• To set up, an admin will need to enable the screening questions through Job Boards Settings
• A new option for Snagajob Easy Apply will show there (see Fig.3)
• The admin can select a location and any jobs, followed by screening questions 

This data will then be sent to Snagajob, and will allow the admin to enable Easy Apply for those postings.

For more detailed instructions on how to use this functionality, please see PeopleMatter: Administrators: Snagajob Easy Apply.

Fig.3 - 'Easy Apply' option on Job Boards Settings

New Terms/Acronyms

Screening – A prospect that has shown interest in a position, but has not yet completed a full job application.