HS Time and Attendance: Advance Notice of Schedule – Fourth & HotSchedules Customer Success Portal

Overview

The Advance Notice of Schedule setting allows organizations to define a notice period for schedule changes within HotSchedules. When a schedule is modified within this configured threshold, managers are prompted to document whether the change was voluntary or involuntary and to provide a reason for the adjustment.

This functionality helps organizations track schedule edits made within a defined notice window and maintain documentation of those changes for internal review or reporting purposes.

In this article you will see the following:

Set up Advance Notice at Store Level
Require Reasons for Posted Schedule Edits
Schedule Audit Report

Advance Notice thresholds may be set up either in your store, or at the administrative level in the Above Store Console (ASC). This article will show the Store Level; to set up Advance Notice of Schedule from the ASC, please click this link.

Store Level

Your site needs to be configured to edit the Advance Notice of Schedule. Make sure you you reach out to your Customer Success Manager or contact Support to enable it.

Once enabled, you will be able to set a threshold for the Advance Notice on changes in the schedule. This will be in the Store Settings Page.

Difference between setting up at the store level vs. ASC Level

If you don't have pay associated with it but want to drive good schedule practice, you could set it at the store level. If there's a pay exception in the Above Store Console, it will override whatever value is there at the store and disable the editing of said value.

You'll need to reach out to your company's administrators to change the value in the ASC.

Require Reasons for Posted Schedule Edit

If you edit a shift from a posted schedule within the Advance Notice threshold. You then will be prompted to select if the change is Voluntary or Involuntary, as well as to add a reason for the change. You will only have to enter the reason one time if they edit the shift multiple times before reposting the schedule.

Schedule Audit Report

When you enter a reason for an edit to a posted schedule, this will write to the Audit Schedule Report, it will include the comments. You will be able to filter the report by edit type and export it to a .csv if needed.

Add - Involuntary
Add - Voluntary
Edit - Involuntary
Edit - Voluntary
Delete - Involuntary
Delete - Voluntary
Housed - Involuntary
Housed - Voluntary
Unposted - Involuntary
Unposted - Voluntary

Overview

Store Level

Require Reasons for Posted Schedule Edit

Schedule Audit Report

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