March 27th, 2025, Defect : HS| Labor Main 5.136: Photo Upload, Scheduled Shifts, Payroll Exports, Forecast Alignment, Labor Dollar, ASC

Summary

Select the release feature from the table below to be taken directly to that section of the release note.

Release date for all features: March 27th, 2025

Unable To Upload Photo In Android App

Description

Android users in Canada were unable to upload attachments to the mobile application. As a result, the part of the code responsible for handling regional file permissions was not executing correctly, leading to upload failures.

Resolution:

Updated the attachment upload logic to correctly recognize and process Canadian regional settings, ensuring the necessary permissions are applied.

Customers Impacted:

Canadian users can now successfully upload attachments without errors. No impact to users in other regions.

HS | PSA - Scheduled Shifts Not Appearing on Mobile App

Description

Customers reported an issue where scheduled shifts were not appearing in the mobile app for certain users. The problem was traced to situations where a labor position (LP) was removed from an employee after the shift had been scheduled, causing the shift to be filtered out from the mobile view.

Resolution:

A fix was implemented to ensure that scheduled shifts with missing labor positions are correctly included in the mobile app view. The issue was resolved by updating the filtering method to prevent shifts from being omitted when an employee is not assigned to a labor position at the time of scheduling.

Customers Impacted:

The issue was specific to certain shifts in this location, but other users could also be affected under similar circumstances.

HS FTP Retry Activating as Expected, but Results Inconsistent

Description

The Stream Closed issue prevents the retry functionality from being triggered for FTP tasks, specifically impacting payroll exports for Pizza Hut. This error occurs when the stream is unexpectedly closed, and the retry mechanism fails to engage, leading to inconsistencies in task completion.

Resolution:

Fix the retry functionality to trigger for Stream Closed errors. Introduce a configurable retry mechanism and a slight delay between retries to address potential connection traffic issues.

Customers Impacted:

Customers with high FTP traffic and concurrent payroll exports.

HS | PSA | Forecast Alignment Issue

Description

In the affected stores, client-level configurations for the latest start time were applied incorrectly despite the "disabled" flag being set. The issue arose due to the flag not being respected, leading to shifts being adjusted even when they should not have been. This issue impacted a small subset of stores and was difficult to detect as it depended on specific timing conditions.

Resolution:

The fix ensures that the "disabled" flag is properly respected, preventing adjustment of shift start times. The issue is resolved and shifts now follow the intended labor rule configuration without the disabled flag being overridden.

Customers Impacted:

This issue affected a subset of stores using specific labor rule configurations with the "disabled" flag set, particularly those with more complex shift timing setups.

HS | GRNA - Labor Dollar Calculation

Description

When viewing the "All Jobs Summary" modal on the Generate Labor page, the Labor Dollars field was not updating properly after changes were made to employee job rates. This issue was caused by caching the average rate value during the first session login, which led to static calculations until a new session was started. Users were confused when changes to employee wages were not reflected immediately in the labor dollar total. The calculation is now updated dynamically whenever wage changes occur, eliminating the need for a new login.

Resolution:

The caching mechanism for the average rate calculation has been modified to ensure that the Labor Dollars field is recalculated dynamically whenever job rates are updated. This fix ensures that users see accurate labor costs immediately after rate changes without needing to log out and log back in.

Customers Impacted:

Customers experiencing similar issues with Labor Dollars calculation in the "All Jobs Summary" modal.

PSA - ASC users marked as hidden are visible at the client level

Description

ASC users marked as hidden were being displayed at the client level due to an issue with the visibility information. When ASC users' visibility was set to hidden, the visibility information was not properly respected, causing the hidden users to appear at the client level.

Resolution:

Updated the caching mechanism to cache the visibility info for 5 minutes, rather than 15 minutes. This ensures that hidden ASC users remain hidden at the client level. This is a temporary solution until a distributed caching mechanism is introduced.

Customers Impacted:

ASC users across national and large customer environments.