January 16th, 2025, Release Notes& Defect : HS| Labor Main 5.131: FWW Manager Override, Labor Budget & Defect Discrepancy between Analytics and Daily Details Report

Summary

Select the release feature from the table below to be taken directly to that section of the release note.

Release date for all features: January 16th, 2025

FWW- WebClock- Fair Work Week Manager Override 

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - Yes
• Roles affected: - Managers

What's Changing?

A couple of lines describing the change. Managers can now select a Fair Work Week (FWW) reason code when overriding an employee punch outside the grace period. If no custom reason codes are configured in the ASC, default options "Voluntary" and "Involuntary" will be provided.

This change ensures that overrides align with Predictability Pay requirements and prevents unresolved exceptions in cases of shift discrepancies.

Key Features:

• Overrides for punches outside the configured grace period require a reason code selection.
• Default or custom codes can be used, ensuring compatibility with the Pay Exception UI.
• No exceptions will be created for adjustments made within the grace period. 

Reason for the Change

This enhancement empowers managers to efficiently handle punch overrides, supporting compliance with Fair Work Week regulations. It also reduces administrative by eliminating pending exceptions. 

Customers Affected

Managers in FWW- enabled locations and predictability Pay-enabled customers using WebClock. 

Release Note Info/Steps

To use this functionality:

• Ensure the following permissions are enabled. 
  • 389 Staff- Show Work Variance Exceptions
  • 388 Review_Exceptions
• Log in to Webclock.
• Attempt to override a punch outside the grace period. 
• Select a reason code from the options presented:
  • Default: "Voluntary" or "Involuntary" (if no custom codes are configured).
  • Custom: Reason codes configured in the ASC.
• Reason code will display in Pay Exceptions

Display salaried Job Costs on Labor Budget Tab for Accurate Labor % and Labor Cost

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - Yes
• Roles affected: - Scheduling Managers adhering to Fair Work Week regulations. 

What's Changing?

salaried job costs will now display on the Labor Budget tab, for Labor % and Labor Cost, regardless of employee schedules. This ensures that salaried employees' costs are consistently attributed to their Primary Job or a default job when no primary job is assigned, enhancing the accuracy of labor cost reporting. 

Key Features:

• Salaried costs are shown even when employees are not scheduled for the day.
• If a salaried employee works a secondary job, their cots are still attributed to their Primary Job. 
• If no primary job is assigned, costs are attributed to the first job listed in the scheduler. 

Reason for the Change

This enhancement ensures accurate representation of labor costs and percentage on the Labor Budget tab, providing better insights into labor expenses and budgeting. It eliminated inconsistencies caused by unscheduled salaried employees or secondary job assignments. 

Customers Affected

Managers and administrators using the Labor Budget Tab to monitor and manage labor costs. 

Release Note Info/Steps

To view salaried job costs in the Labor Budget Tab: 

1. Navigate to the Labor budget tab. 
2. Salaried employees' costs will display as follows: 
   • For unscheduled employee; salaried costs are attributed to their primary Job or the first job listed in the scheduler (if no primary job exists). 
   • For employees scheduled in their primary job: Salaried costs appear under the Primary Job. 
   • For employees scheduled in a secondary job: Salaried costs remain attributed to the Primary Job or default job. 
3. Labor % and Labor Cost calculations will now include these salaried costs consistently, improving reporting accuracy. 

Defect- FA I PSA - Discrepancy between Analytics and HS Daily Details Report

Description

There was a discrepancy between the hours reported in Analytics (FA) and the HS Daily Details report. the issue occurred when timecards that spanned midnight were not split correctly, leading to a mismatch in the hours reported for the 16th and 17th of December. In Analytics, hours were assigned based on the timeslot, whereas HS reported hours based on the business day, causing differences in the allocation of hours for shifts spanning the day boundary. 

Resolution

A fix has been implemented to correct the allocation of house for timecards spanning midnight. The labourtrans export has been adjusted to ensure that all hours are correctly assigned to the appropriate day, in alignment with HS reporting. 

Customers Affected

HotSchedules customers with Fourth Analytics.