December 5th, 2024, Defect Notes: HS| Platform & Main 5.128: GET Timecards API, Pending Pay Exceptions, Analytics & HS Data Export

Summary

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Release date for all features: December 5th, 2024

GET Timecards API v5

• Enabled by default? - No
• Set up by customer admin? - No
• Enable via support ticket? - Yes
• Affects configuration or data? - No
• Roles affected: - N/A

What's Changing?

The GET Timecards API v5 introduces the following enhancements: 

• Expanded information retrieval, allowing users to access more comprehensive timecard data. 
• New critical data points now included
  • Pay Exceptions
  • PTOs (Paid Time Off)
  • Individual Acknowledgements 

This enhancement ensures customers can access all necessary data in a single API call, to support payroll calculations and operational efficiency. 

Reason for the Change

The enhanced API addresses a critical need for customers to efficiency calculate employee payments by providing all relevant timecard data in one place. 

• Improved payroll processing efficiency by reducing the need for manual data entry and reconciliation. 
• reduces the likelihood of payroll errors, ensuring greater accuracy and reliability for customers. 

Customers Affected

All Time and Attendance Customers with less than 500 stores.

Release Note Info/Steps

• System administrators can now send a request to the GET Timecards API v5 and receive a response containing the expanded timecard information. 
• GET Timecards API v5 is built on the foundation of GET Timecards API v4 Beta and uses the same request call structure for ease of the integration. 
• Full API specifications, including request and response examples, will be delivered through the standard channels. 

Customers Affected

All Time and Attendance Customers with less than 500 stores.

FA I PSA I Discrepancies Between Analytics and HS Data Export

Description

An issue was identified where Analytics is reporting different forecast sales and scheduled hours compared to the HS Daily Details report. This variance impacts data accuracy for forecast sales and scheduling hours. 

Resolution

The discrepancy was traced to the LabourTrans export not accounting for shifts starting in one week and running into the next, causing discrepancies in reported hours. This issue has been corrected, ensuring synchronization between Analytics and HS reports. 

Customers Affected

Customers with Analytics and HS Integration. 

FA I HS BOH Labor Hours Not Updating to Analytics 

Description

Discrepancies were identified between HotSchedules (HS) and Fourth Analytics (FA) labor hours for a specific site during the week of November 11th to November 17th. FA reported higher BOH labor hours compared to HS, indicating issues in the LabourTrans data updates. 

Resolution

The root cause was identified as a failure to send the full snapshot file for LabourTrans data due to missing delta settings. 

Customers Affected

This defect impacted customers with Fourth Analytics and HotSchedules. 

Pending Pay exception Won't Save as Voluntary

Description

A front-end bug was identified where pay exceptions saved as "Voluntary" revert to "Pending" after navigating away from the page. This impacts the usability of the Pay Exceptions feature and causes data persistence issues. 

Resolution

The issue was caused by a system check that compares data in the wrong order, making it think the saved status wasn't correct. The fix ensures the data is sorted properly before checking, so the system accurately recognizes and displays pay exceptions as "Voluntary" after they are saved. 

Customers Affected

Managers with the ability to view pay exceptions.