September 19th, 2024, Defect Notes: HS| Main 5.123: Employee not syncing to Fourth's HR & Unable to assign reason code.

Summary

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Release date for all features: September 19th, 2024

HS I Employee not syncing from Fourth's HR

Description

When an employee was terminated at one location and rehired at another, we noticed that on the following day their information did not sync properly from Fourth's HR to HotSchedules, causing the employee record to not be created. 

Resolution

The issue causing the employee record to fail during syncing has been fixed, ensuring employees rehired at a new location are correctly created in HotSchedules. 

Customers Affected

Customers using the ASC for managing client assignment to reason codes. 

Unable to Assign Reason Codes/Add New Regular Schedule

What's Changing?

When lower-level hierarchy ASC users assign stores to a reason code, stores previously assigned to that reason code by higher-level hierarchy ASC users are unassigned, resulting in the store losing access to the reason code. 

Resolution

A dix has been applied to newly created or edited reason codes to prevent this issue from occurring in the future. However, for reason codes that have already been affected, stores will need to be reassigned manually. 

Customers Affected

Customer with access to Forecast.