September 4th, 2024, Release Notes: HS| Main 5.122: Scheduler Forecasting Warning, Adjust Modal Screen, Mobile Forgot Creds & Q&A

Summary

Select the release feature from the table below to be taken directly to that section of the release note.

Release date for all features: September 4th, 2024

Scheduler Forecasting 

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - No
• Roles affected: - All users with ability to generate labor from the Scheduler. 

What's Changing?

A warning will appear if forecasts for all 7 days of the week are not available for all labor drivers when forecasting managers attempt to generate labor. 

Reason for the Change

This enhancement ensures that forecasting managers are aware of incomplete forecast data, allowing them to address the missing information before generating labor. This is part of our continued efforts to improve Fourths AI Forecasting experience. 

Customers Affected

All Labor Optimization Customers. 

Release Note Info/Steps

• The system will check if forecast data exists for all 7 days in the selected week. 
• If any day lacks forecast data, a warning will pop up informing the user of the incomplete forecast. 
• Note that is the forecasting manager hits continue, labor will still generate. 

Mobile: iOS and Android Forgot Creds

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - No
• Roles affected: - iOS and Android Mobile Application Users

What's Changing?

Users who fail to log in after multiple attempts will receive an error message stating that their accounts temporarily locke3d. This security feature is designed to prevent unauthorized access after ,multiple failed attempts. 

Reason for the Change

This feature increases account security by protecting against repeated failed login attempts, reducing the risk of unauthorized access. 

Customers Affected

All iOS and Android app users. 

Release Note Info/Steps

• After consecutive failed login attempts, an error message will appear indicating that the account is temporarily locked. 
• The lockout period will restrict access for designated amount of time, and users must wait before attempting to log in again. 

Mobile: iOS and Android Add "Questions about Logging In?" to Mobile Login Screen

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - Yes
• Roles affected: - All users accessing Android and iOS mobile app. 

What's Changing?

A "Questions about Logging In?" link will now be visible on the mobile login screen. Clicking this link will open a Q&A modal providing users with assistance related to login issues. 

Reason for the Change

This update is designed to enhance user support by offering quick access to login-related help directly from the mobile app, potentially reducing the volume of customer support tickets. 

Customers Affected

All mobile app users. 

Release Note Info/Steps

• The mobile login display "Questions about Logging in?"

• Clicking the link will open a modal containing Q&A information about login

• Employees can review help content without leaving the login screen. 

Adjust Modal Screen for Selecting Entire or Partial Shift 

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - Yes
• Roles affected: - Employees who can release shifts. 

What's Changing?

The Request Release modal screen has been updated to conditionally display time fields depending on the employee's choice:

• When "Entire Shift' is selected, time fields will be hidden. 
• When "Partial Shift" is selected, time fields will be shown.

Reason for the Change

This change ensures that employees only see the relevant information when selecting between an entire shift ort a partial shift. 

Customers Affected

All employees who can release shifts. 

Release Note Info/Steps

• The Request Release modal screen will now adjust based on the user's selection of "Entire Shift" or "Partial Shift."
• Time fields will be hidden for "Entire Shift" and displayed for "Partial Shift."