Summary
Select the release feature from the table below to be taken directly to that section of the release note.
| Feature 1 | Feature 2 | Feature 3 |
|
A new level user level permission that enables access to the scheduler in a read only mode. |
Username and Password management- Update Questions about Logging in Modal Updated information in the "Questions about Logging-In". |
Added a help chatbot to the lower right corner in the HotSchedules web application. |
Release date for all features: April 25th, 2024
Scheduler- Read Only Mode
- Enabled by default? - No
- Set up by customer admin? - Yes
- Enable via support ticket? - Yes
- Affects configuration or data? - Yes
- Roles affected: - All users with access to the scheduler and new permission "read only"
What's Changing?
A read only access to scheduler.
Reason for the Change
Users in a location may be key holders and need access to reports from the scheduler such as the daily roster report. This was only possible if the user had access to scheduler which also allowed access to edit a schedule. Providing read only access to the scheduler allows user to view or print reports contained in the scheduler.
Customers Affected
All customers.
Release Note Info/Steps
Read Only Mode is a permission located within the Scheduling permissions of the Above Store Console Permission set. Customers lacking permission management access can contact their Customer Success Manager or HotSchedules Support to enable this feature. By default, this permission is disabled.
When a user has Read Only access, they will NOT be able to:
- Add, Edit or Delete Shifts
- Access the tools tab of the menu (that includes Auto Schedule, Copy, Templates, etc.)
- Access the employee information by clicking on the employee name
When a user has Read Only access, they will be able to:
- View the scheduler in Classic or Smart Mode
- Access reports (Daily Roster, Weekly Roster, Exceptions Report)
- Filter and set their own scheduler view settings
- View KPI tabs at the bottom of the scheduler (House Shift Manager, Schedule Summery, Positions, etc.)
Note: There is a separate permission to remove costs in scheduler. By Default, this user permission is enabled for all users with access to the scheduler.
Username and Password Management- Update Questions about Logging in Modal
- Enabled by default? - Yes
- Set up by customer admin? - No
- Enable via support ticket? - No
- Affects configuration or data? - No
- Roles affected: - All Users.
What's Changing?
The information in the "Questions about Logging In" has been updated.
Reason for the Change
In Quarter 2, HotSchedules will introduce multiple features to improve user support in handling usernames and passwords. As a part of this update, the "Questions about Logging In" section of the HotSchedules Login Page has been revamped to explain that each user is assigned a distinct username for every unique company affiliation.
Customers Affected
All customers.
Release Note Info/Steps
Enabled by default as part of the update.
Chatbot Assistance
- Enabled by default? - No
- Set up by customer admin? - No
- Enable via support ticket? - No
- Affects configuration or data? - Yes
- Roles affected: - All users logged into the Web Application (desktop browser).
What's Changing?
A chatbot has been incorporated into our HotSchedules web application.
Reason for the Change
We're introducing a Chatbot to enhance the user experience by providing assistance with common tasks and access to knowledge- based articles and other support resources.
Customers Affected
All users logging into the HotSchedules web (desktop) application.
Release Note Info/Steps
This feature is NOT live in the production but will be available later in Quarter 2, 2024.
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