If an employee needs to gain initial access to the DigitalRedBook, or has lost all of their credentials, send them a new invitation.
Follow these steps to send user login information:
- Tap the Employees menu.
- Tap the individual employee's name.
- Make sure that the employee is assigned to at least one security group so that they have access to the correct features.
- Make sure that Account Active is checked.
- Save any changes you made to the employee.
- Tap Send Invite. An invitation to login will be emailed to the employee granting them access to the DigitalRedBook app.
If you are having a technical issue and need assistance, please contact us through the blue "Help" button in the corner or refer to our Support Contact Information article.