September 28th 2023, Release Notes: HS| Labor 5.83: Login Support Updates & Terms of Service/ Privacy Policy link update

Summary

Select the release feature from the table below to be taken directly to that section of the release note.

Release date for all features: September 28, 2023

Login Support – Updated Questions Logging In

• Enabled by default? - Yes
• Set up by customer admin? - No
• Enable via support ticket? - No
• Affects configuration or data? - No
• Roles affected: - All users.

What's Changing?

“Questions Logging In” have been streamlined to help users' self-serve some of the most common login issues.

Reason for the Change

The updated questions provide helpful information on common issues users may experience when attempting to log into HotSchedules that may help them self-service their login issues.

Customers Affected

All customers. 

Release Note Info/Steps

Enabled by default in the release. 

Login Support – Update Email Confirmation Landing Page

• Enabled by Default? - Yes
• Set up by customer Admin? - No
• Enable via Support ticket? - No
• Affects configuration or data? - No
• Roles Affected: - All users

What's Changing?

The ability to log in has been removed from the email confirmation page.

Reason for the Change

Many users receive an email confirmation request prior to receiving user credentials.  We have removed the login option from the email confirmation page to remove any unnecessary confusion this situation is causing.

Customers Affected

All customers. 

Release Note Info/Steps

Enabled by default in the release. 

Update Terms of Service/ Privacy Policy

• Enabled by Default? - Yes
• Set up by customer Admin? - No
• Enable via Support ticket? - No
• Affects configuration or data? - No
• Roles Affected: - All Users

What's Changing?

Updated the Terms of Service and Privacy Policy links across the HotSchedules application which include adding both to the standard login page (non-Global Profile) as well as making both conditional requirements for a first-time user’s login.

Reason for the Change

The links align to Fourth’s Privacy Policy statement as well as HotSchedules’ Terms of Service, making both visible on the login page

Customers Affected

All customers. 

Release Note Info/Steps

Enabled by default in the release.