February 23rd 2023, Release Note: WFM UK | HR & Rotas: Login Page and Browser Compatibility

Summary

Release date: February 23rd 2023

• Enabled by Default? - Yes
• Set up by customer Admin? - No
• Enable via Support ticket? - No
• Affects configuration or data? - No

What's Changing?

Additional information about compatible web browsers is being added to the WFM UK login page.

Reason for the Change

To give users information and clarity about the browser they are using and its compatibility with WFM UK.

Customers Affected

All customers using WFM UK in either the existing or new user interface.

Release Notes

When logging into WFM UK using a username and password (not Single Sign-On), the login page displays a small 'Browser Requirements' section.

The login page will now recognise the browser that is being used and confirm to the user its compatibility.

A browser can either be:

• Supported 
• Unsupported
• Restricted

Supported Browsers

Supported browsers are the ones that Fourth consider when testing changes made to any of the pages within WFM UK.  Only desktop versions of the browsers are officially supported.

• When using Windows
  • Microsoft Edge
  • Microsoft Edge (IE Compatibility Mode)
  • Chrome
  • Safari
  • Firefox
• When using MacOS
  • Safari

When using a supported browser, the browser details will be displayed in green - see Fig.1.

Fig.1 - Using a supported browser

When a user selects the i 'info' button, they will see confirmation that they are using a supported browser (Fig.2).

Fig.2 - Supported browser information

Unsupported Browsers 

Users can log into WFM UK using unsupported browsers, but Fourth cannot guarantee that all functionality will work as expected.

Some examples of unsupported browsers are:

• When using Windows
  • Opera
• When using MacOS
  • Chrome
  • Firefox
  • Edge
• When using any mobile device
  • Chrome
  • Firefox
  • Edge
  • Safari
• When using Linux
  • Chrome
  • Firefox
  • Edge

When using an unsupported browser, the browser details will be displayed in amber - see Fig.3.

Fig.3 - Unsupported browser

When a user selects the i 'info' button, they will see more information about the issues that may arise by using an unsupported browser (Fig.4).

Fig.4 - Unsupported browser information

Restricted Browsers

Users attempting to log in using any browser that is not listed as 'Supported' or 'Unsupported' will be restricted.  

When using a restricted browser, the browser details will be displayed in red - see Fig.5.

Fig.5 - Restricted browser

When a user selects the i 'info' button, they will see a notification that explains that their browser cannot be used - Fig.6.

Fig.6 - Restricted browser Information

Single Sign-On (SSO)

Users accessing WFM UK via SSO will see no changes to their experience if using either a supported or unsupported browser.

If an SSO user tries to access WFM UK using a restricted browser, the message shown below in Fig.7 will be displayed.

Fig.7 - Restricted browser via SSO