Managers and Administrators can easily see E-Verify Statuses for active Team Members from the E-Verify Cases Dashboard.
E-Verify Cases Dashboard
- Select WorkSpaces
- Under your organization's name, select Administrator
- The Administrator WorkSpace or Home tab will appear > Select E-Verify Cases
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Fig.1 - Home Tab Legacy |
Fig.2 - Home Tab Beta |
- A list of Team Members will appear. The status for each individual will display on the right
- You can use the toolbar under the Name Search field to filter. You can filter on the different E-Verify Statuses described below
Fig.3 - Manage E-Verify Cases
Important Abbreviations:
| DHS | Department of Homeland Security |
| SSA | Social Security Administration |
Statuses related to E-Verify:
E-Verify Version 31 Statuses
| Employment Authorized | The employee's information was verified by SSA and DHS. The case auto closes and no action is required. |
| Case Closed | A Manager or Administrator has closed the case. No further action is required. |
| Waiting for E-Verify Response/Pending | Snagajob has pushed out the data to E-Verify to review and a new status will display. E-Verify can take up to two weeks to display a new status. No action required until a new status populates. |
| Identify Employee Photo | A Manager or Administrator needs to click and confirm the photo on the website matches the photo on the document provided. |
| Review and Update (SSA): Waiting on Employee/Employer |
SSA sent the information back for the person listed in the status to review the information. |
| Review and Update (DHS): Waiting on Employee/Employer |
DHS sent the information back for the person listed in the status to review the information. |
| Duplicate Case | This employee has had an E-Verify case open in the past. The Manager or Administrator will either close the case if this was a mistake, or continue if this was intentional. |
| Tentative Non Confirmation (SSA) | SSA sent back the case for review due to incorrect data entered on the I-9. The Manager or Administrator and/or employee need to review the I-9 for incorrect data. |
| Tentative Non Confirmation (DHS) | DHS sent back the case for review due to incorrect data entered on the I-9. The Manager or Administrator and/or employee need to review the I-9 for incorrect data. |
| Referred to DHS/SSA | The employee and employer found the information was all entered correctly on the I-9, and the employee decided to contest the case. The employer then referred the case. Once the case has been referred to E-Verify, a status of "Contest" appears until the case information has been reviewed. The Manager or Administrator is waiting on a new status. |
| No Show | The case was referred to DHS/SSA and the employee did not reach out to them within the 8 business days required. |
| Final Non Confirmation | The case was referred and the employee spoke to DHS/SSA regarding their TNC status; DHS/SSA was unable to verify the employee is able to work in the U.S. |
| Unable to Process Case - Error Code - ####: Please Contact Support | Reasons and Error Code numbers may vary; you need to contact our Support Team with the employee name, email address, and error code. |
| SSA Case in Continuance | The SSA may now provide an estimated resolution date for an SSA Case in Continuance. If an estimated resolution date is not provided by E-Verify, the case will display a status of “pending.” You may also be given an updated date, should the estimated resolution date change. |
| Verification in Process |
E-Verify needs additional time to look into the case. Snagajob cannot expedite the case. The employer needs to wait on E-Verity to send results and an updated status. |
Visit the USCIS - E-Verify Information website for additional details
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