HS: Health Survey : User Guide

Note: This will be available starting 6/18/20.

Overview

The COVID Health Survey provides a simple tool to help Fourth's customers ensure that their shifts are staffed with healthy employees, reducing the risk of COVID-19 infection amongst their workforce and customers. Basic health information from employees is recorded and summarised to simple statuses, which helps managers to assess if they are safe to carry out their shifts or not.

Please note: The app is designed to be used alongside existing absence/sickness policies, which still need to be followed. 

This article provides instructions on how to use the app - from the end user's point of view.

Survey

The Health Survey will display once a day when you log in to your HotSchedules account. The first page will be a description of the Survey, and there will be a link to Fourth's Privacy Policy. When you select 'I Agree', you will have to answer three questions. You won't be able to skip a question. You must complete all questions to complete the Survey and access your accounts.

If you select 'I Do Not Agree', you will go directly to your home page, bypassing the questions. You will be marked with a 'No Consent' status in the report for the managers.

Questions

The health survey consists of three questions, each with a simple 'Yes' or 'No' answer.

• For each question, select either Yes or No accordingly, followed by NEXT.
• To revisit a question and change the answer, select PREVIOUS.
• After answering the 3rd question, select COMPLETE.

Once you select 'Complete', you will get a confirmation page and need to select 'Continue' to access your account.

The answers provided will be used to generate an 'Employee Health Status', which managers will be able to see in their relevant Fourth Workforce Management solution. Managers will not see the specific answers given in the Survey, only the overriding Health Status, which is then used to determine if an employee is considered/not considered safe to work.