At HotSchedules, we pride ourselves in offering the most cutting edge technology to improve the work of each member of the hospitality industry. When we see a feature has become outdated, we must remove that feature to make room for the best, most current products possible.
We will be discontinuing the the Reveal feature on April 30, 2020. You will no longer be able to access the feature after that.
What Does This Mean?
Between now and April 30, 2020, you will still be able to use Reveal however it will not be supported and any issues that arise will not be addressed. When the feature has reached its End of Life stage on April 30, 2020, it will be removed from the site and all apps and will then be fully unavailable.
Why is HotSchedules Removing This?
An unfortunate side effect of HotSchedules continuing to be on the cutting edge of technology and always striving to improve the life of the hospitality industry is that some features have to grow and evolve into more improved products. This is the case with the Reveal feature in that continuing to offer and support it is counter productive to that mission.
For more information about how HotSchedules handles feature and technology support deprecation, please see HotSchedules Feature Deprecation Process & Policies.
Am I Affected?
If you use the Reveal feature, then you will be affected.
What Do I Need to Do?
There is nothing in particular to do in preparation of Reveal reaching its end of life except to perhaps review how you use the feature and develop an alternate plan.
What Happens if I Don't Act in Time?
Nothing will happen per say, but you won’t be able to access the Reveal feature.
Who Should I Contact if I have Questions or Need Further Assistance?
You can reach our Customer Care team 24/7 at customercare@hotschedules.com or 866-753-3853. You can also visit the Help Center to submit a case!
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