At HotSchedules, we pride ourselves in offering the most cutting edge technology to improve the work of each member of the hospitality industry. When we see a feature has become outdated, we must remove that feature to make room for the best, most current products possible.
We will be discontinuing the the Count feature on December 31, 2019. You will no longer be able to access the feature after that.
What Does This Mean?
Between now and December 31, 2019, you will still be able to use the Count feature however it will not be supported and any issues that arise will not be addressed. When the feature has reached its End of Life stage on December 31, 2019, it will be removed from the site and all apps and will then be fully unavailable.
Why is HotSchedules Removing This?
An unfortunate side effect of HotSchedules continuing to be on the cutting edge of technology and always striving to improve the life of the hospitality industry is that some features have to grow and evolve into more improved products. This is the case with the Count feature in that continuing to offer and support it is counter productive to that mission.
For more information about how HotSchedules handles feature and technology support deprecation, please see HotSchedules Feature Deprecation Process & Policies.
Am I Affected?
If you use the Count feature, then you will be affected.
What Do I Need to Do?
In order to be prepared for the termination of Count, please review your usage and develop an alternate plan. You may consider printing your count sheet to ensure that your alternate method includes all items.
What Happens if I Don't Act in Time?
Nothing will happen per say, but you won’t be able to access the Count feature or your Count Sheets.
Who Should I Contact if I have Questions or Need Further Assistance?
You can reach our Customer Care team 24/7 at firstname.lastname@example.org or 866-753-3853. You can also visit the Help Center to submit a case!