HotSchedules has two alternative features that companies can use to manage employee requests for days off. One is called Requests, and the other is Time Off. Both options are contained within the Time Off & Requests sublink on the Home tab. However, users will only see the options for the feature that is turned on for the site via permissions. If you are interested in switching from one option to the other, please contact Customer Care.
What is the difference between Time off and Requests?
Good question! Requests for Time Off will require manager approval before displaying in the scheduler. Approved time off can still be denied once it has been approved, but it will block the manager from scheduling the employee on that date if it is still approved.
Requests, on the other hand, do not require manager approval. Instead, they will appear highlighted on the scheduler, where managers can choose to honor them or not when scheduling. There is a report that allows you to see these requests without going into the scheduler called the Employee Request Report as well.
What is the difference between Pending and Calendar?
Managers have the ability to change the view that appears on their screen whenever they navigate to the Approve Time Off page under the Home tab. The two options available are called Pending and Calendar.
The Pending option will always be selected by default. This view will display the time-off requests in a list format that will show the name, Schedules, Jobs, what they requested, and the day it was submitted. From here the name can be clicked on which allows the manager to either Deny or Approve the time-off request.
Fig.1 - Pending and Calendar tabs
When the calendar view has been chosen, requests will appear on the particular day they were requested for. Selecting the highlighted portion will allow you to either Approve or Deny the request in question.
Fig.2 - Calendar view [select image to enlarge]
Check out this quick video that goes over the basics of managing Time Off and Requests.