Fourth iQ App

What's New with iQ in the Fourth App

iQ is now built into the Fourth App, bringing intelligent business management directly to your mobile device. This release delivers a comprehensive experience that helps store and area managers focus on what matters most. 

Key Features

🔐 Secure Access & Authentication

• Single sign-on using your existing Fourth account credentials
• Role-based access control — see only what's relevant to your position
• Supported on iOS, Android, and web browsers 

📋 Navigation

The Fourth App has an updated interface to support iQ alongside your existing Fourth products. Here's how to get around: 

• Real-Time Dashboard - Tap the Fourth logo in the top-left corner at any time to return to your iQ real-time dashboard landing page.  

• Action Center - Tap the clipboard icon in the top-right corner to open the Action Center, where you can view and manage all of your open and closed actions and alerts. 

• Other Fourth Products - Tap the grid icon in the top-right corner to access all of your authorized Fourth products, including Engage, Employee Self Service, Labor, Webclock, Inventory & Financial, Forecast Manager, and more. Single sign-on means you're automatically authenticated when you switch. 

📊 Real-Time Dashboards

(subject to availability)

• Store-Level KPIs - Live performance metrics for your location(s)
• Above-Store Views - Leaderboards and aggregate data for area managers
• Embedded Dashboards - Access Real-Time service data without leaving the app
• Automatic Updates - Data refreshes in real-time

🔔 Intelligent Notifications

• Push Notifications - iOS/Android alerts for urgent matters
• Daily Digest - Morning summary of your top actions and alerts (at a configurable time)
• Deadline Reminders - Automatic reminders 1 hour before critical/high priority deadlines
• Overdue Tracking - Visual indicators and continued notifications for late items

📋 Smart Action Management

Top Actions - Automatically displays your 5 most important actions and alerts.

Priority Sorting - Actions and alerts are sorted automatically by: 

1. Critical items (business or compliance impact) — shown first
2. High priority items (strongly relevant and impactful) 
3. Medium priority items (useful and helpful)
4. Low priority items (informational or optional) 

Within each priority level, open/unread items are sorted by deadline, soonest due first.

Action Completion - Respond to actions directly in the app with simple tap interactions, or deep-link into the right place in other Fourth products for more complex processes. 

Task History: View completed actions and alerts for up to 2 weeks.

Remote Updates: Actions automatically update when completed elsewhere or by another recipient. 

Looking for more info on our available actions? Check out the iQ Alerts & Actions articles per product in this section.

👥 Team Collaboration (Coming Soon)

• Action Sharing - View which of your actions are also assigned to other team members
• User Hierarchy - See actions for users reporting to you (above-store) 
• Read-Only Views - Monitor team activity without interfering

Key Benefits

• Save Time - No more logging into multiple systems to find what needs attention
• Never Miss Important Items - Smart notifications ensure critical matters get your attention 
• Take Action Quickly - Complete many tasks directly in the app without switching systems
• Stay Informed - Real-time data keeps you updated on business performance
• Work Anywhere - Mobile-optimized design works on your tablet, phone, or computer

How It Works

Getting Started

1. Log in with your existing Fourth account credentials 
2. The app automatically shows you the iQ interface based on your role and permissions
3. Your dashboard appears with your most important and urgent actions at the top

Daily Usage

1. Check your Top Actions dashboard to see what needs attention first
2. Tap the clipboard icon to open the Action Center and review all pending tasks
3. Respond to notifications as they come in
4. Use deep links to jump into other Fourth products when you need more detail
5. Complete actions directly in the app or through connected systems
6. Mark alerts as read and understood

Technical Details

Supported Platforms

• iOS mobile app for tablet and phone 
• Android mobile app for tablet and phone 
• Web application (desktop/browser compatible) 

Data Integration

• Real-time performance data from Fourth Real-Time service (where available)
• Action, alert, and response data captured in the Fourth data lake for analysis and AI model training
• Integration with the existing Fourth user and location provisioning system for easy configuration and rollout

Configuration Options

• Customer-specific notification timing (default: 10 AM local time)
• Location-based time zone handling
• Profile-based access control via Fourth’s Customer User Provisioning (CUP) tool

What’s Next?

Future releases will include:

• Customer-configurable action severity levels
• Enhanced analytics and reporting
• Additional notification configuration options
• Support for third-party decision engines and data sources