Customer Success Portal: Following Release Notes

Overview

Here at Fourth, The Product team are passionate about enhancing solutions. When they are updating solutions, users will stay informed of any changes and what this means for them.

This article will demonstrate how to follow any relevant Release Notes sections. Subscribing to release notes will ensure you receive an email notification for each relevant release.

Following Release Notes Sections

Video Guide

Written Guide

Users can choose to follow the Release Notes sections, which will allow them to receive an email notification each time a new Release Note is published.

• Select Release Notes on the Fourth homepage
• Select which Release Notes you'd like to follow
  • New articles: Will ensure an email notification is sent for any new release note added to the solution area
  • New articles and comments: Will ensure email notifications for new release notes and any comments on those release notes

Once either option is selected, the user will be subscribed to release notes. Check subscriptions by going to the Profile drop-down on the top right and select:

• My Activities > Following

Accessing the Customer Success Portal

To simply view Release Notes, users do not need to be signed into the Customer Success Portal. However, it is recommended to sign in to allow users to get the best out of their experience.

For help on signing up to the Customer Success Portal, please refer to the following article on Signing up to the Customer Success Portal.

Once users are signed into the Portal, more features will be made available to them, such as the ability to follow Release Notes sections.