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Overview

HotSchedules allows employees to manage eligible shifts directly from My Schedule. Depending on your site's configuration, you may be able to:

• Pick up available shifts
• Release a scheduled shift
• Swap a shift with another employee
• Release part of a scheduled shift

Some shift transactions may require manager approval before they are finalized.

Note: Available options may vary depending on your site's configuration.

Pick Up a Shift

Available shifts that you are eligible to pick up appear under Available Pickup in My Schedule.

The Available Pickup button may display a badge showing the number of available shifts added since you last viewed the page.

To request a shift pickup:

1. From My Schedule, select Available Pickup.
2. Select the shift you want to pick up.
3. Review the available shift details.
4. Select the checkbox next to the shift you want.
5. Select Request Pickup.

The pickup details may include the shift time, location, schedule, who released the shift, and waitlist information.

After submitting the request, a confirmation message appears.

If manager approval is required, the shift is not yours until the request has been approved.

Important

Submitting a pickup request does not automatically add the shift to your schedule when approval is required. Continue to review My Schedule for the status of your request.

Release a Shift

If you are unable to work a scheduled shift, you may be able to submit it for another employee to pick up.

To release a shift:

1. From My Schedule, select the shift you want to release.
2. Select Release.
3. Select a reason for the release.
4. Select Request Release.

After the request is submitted, the shift will display as pending.

Important: You are still responsible for the shift until another employee picks it up and any required manager approval is completed.

Cancel a Release Request

If the shift has not yet been picked up and finalized, you may be able to cancel your release request.

1. Select the pending shift from My Schedule.
2. Select Cancel Release.

For additional information, see HS: How to Cancel a Shift Pickup.

Swap a Shift

Shift swaps allow you to request a trade between one of your scheduled shifts and an eligible shift assigned to another employee.

To request a shift swap:

1. From My Schedule, select the shift you want to swap.
2. Select Swap.
3. Select the date containing the shift you want to swap for.
4. Review the eligible shifts.
5. Select the shift you want.
6. Select Request Swap.

Note: Another eligible shift must be available for a swap. If there are no eligible shifts on the selected day, you may be able to select another date.

After submitting the request, the swap remains pending until the required acceptance and approval steps are completed.

Your original shift remains your responsibility until the swap is finalized.

Partial Shift Release

If Partial Shift Release is enabled for your site, you may be able to release only a portion of a scheduled shift instead of the entire shift.

When requesting a release:

1. Select the shift from My Schedule.
2. Select Release.
3. Choose the option to release a partial shift.
4. Enter the portion of the shift you want to release.
5. Select a reason, if required.
6. Select Request Release.

You remain responsible for the applicable portion of the shift until the partial release is completed according to your site's approval process.

Related Articles

• HS: How to Cancel a Shift Pickup