We're excited to introduce Community Badges on the Customer Success Portal! Badges are our way of recognising the members who make this Community great — whether that's sharing a brilliant idea, jumping into a conversation, or backing someone else's thinking with a vote.
Badges you can earn
| Badge | What it means | How to earn it |
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New to posting, but already offering a fresh perspective and adding valuable insights to the conversation | Your first idea or reply |
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Always sparking new ideas and contributing creative thoughts, pushing the conversation forward with every suggestion | 5+ ideas submitted |
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Helping shape and elevate the community by consistently contributing valuable posts and fostering meaningful conversations | 2+ replies to others |
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Consistently voting and supporting valuable contributions, helping the community surface its best thinking | 20+ votes |
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At the top for sharing insights and driving the community forward with every post | 20+ ideas or posts |
Already an active voice in the Community? You might find a badge waiting for you as soon as they go live. Fresh Perspective starts counting from launch day, while all other badges take your existing Community activity into account.
Once you've earned a badge, we'll let you know by email, and your new badge will appear on your Community profile for everyone to see.
Spotting the Fourth team
You'll also start seeing titles next to some names from the Fourth team in the Community.
- Community Captain — our CSP team
- Customer Hero — our Support agents
- Product Architect — our Product teams
- Solution Expert — our Solution Consultants
Keep sharing, keep voting, and keep the conversation going. We can't wait to see your badge collection grow!
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