HS: Login Error

Follow the steps below if you find that you are encountering a login error or getting a timeout error when trying to access HotSchedules:

• First, take note of the type of error you are receiving. Is it an internet error or a HotSchedules error? Below you can find an example of what both may look like. 
  
• If you are experiencing an internet error, try checking your internet connection. If it is not working, You will not be able to log into HotSchedules. 

Once you determine that what you are experiencing is a HotSchedules error, there are a couple things you can try:

Try to reload the page. You can do this by selecting the reload option in your browser or by logging back into HotSchedules.
 
If you continue to receive the error page after doing this, try clearing your cookies and cache. For users unfamiliar with clearing out cookies and cache, follow the links below. 

• Internet Explorer 
• Firefox
• Google Chrome
• Safari

After clearing out your cookies and cache, try logging back into your account.  

If you are having a technical issue and need assistance, please contact us through the blue "Help" button in the corner or refer to our Support Contact Information article.