Before we get into what we are developing and what is approaching release, here are some additional announcements that will impact UK HR & Payroll customers:
- Employment Conflict Resolution
- Updated Payroll Preview, Past Pay Run Report, and Weekly Overview Report Export Options
Employment Conflict Resolution
We wanted to take a moment to flag an upcoming change that requires no development work or new release on your part. We are adding this note as a heads-up and will continue to include updates on this in our "What We're Working On" article as regularly as needed to keep the message visible and consistent.
From 1st October 2026, the Employment Conflict Resolution feature will be enabled for all customers. We appreciate this may require internal preparation, staff training, or time to raise any questions or concerns, and we want to ensure you have ample time to do so well in advance of that date.
That said, there is no need to wait. If you would like to get started sooner, the feature can be enabled for your portal now, and we actively encourage this. Early adoption not only gets modernised code into your hands ahead of the deadline, but it also allows us to gather valuable feedback and make further improvements beyond our initial pilot groups. If you would like to enable this early or have any questions, please do not hesitate to reach out to your Customer Success representative.
More Info: WFM UK | HR UK: Employment History Conflict Resolution
Updated Payroll Preview, Past Pay Run Report, and Weekly Overview Report Export Options
As part of our continued effort to modernise the platform, we wanted to flag an upcoming addition to export options across Payroll Previews, Past Pay Run Reports, and the Weekly Overview Report V3. This is not a new development, and no action is required from you right now, but we want to ensure you have plenty of notice to prepare.
From 6th August 2026, XLSX and CSV will be available as additional export formats for all customers, sitting alongside the existing XLS format, which will remain available. We appreciate that the introduction of new formats may still prompt a review of existing workflows, particularly any Excel macros or processes, so we encourage you to plan accordingly ahead of that date.
This is already available and can be enabled for your portal now if you would like to get ahead of the change. Getting familiar with the new formats early gives you time to assess any impact on your internal processes and make adjustments before the full rollout. If you would like to enable this early or have any questions, please do not hesitate to reach out to your Customer Success representative.
The following items are nearing completion and are likely to appear soon in one of our upcoming releases. This is an early heads-up, so you can make plans where necessary.
- Absence in Hours (Part Day)
- CSP Entitlement: FTE-Based Weeks Calculation
Absence in Hours (Part Day)
We wanted to provide a continued progress update on the Absence in Hours (Part Day) feature, which we have been developing and have started communicating across articles. We are now truly in the final stages and wanted to share where things stand.
A significant amount of the core functionality is already in place, including the ability to record hours and designate Part Day status for individual absence days, full HR and Payroll integration covering SSP, CSP, and absence recording, Scheduling integration across Schedules and Rotas, and the foundational Absence Import capability.
The areas we are currently finalising are:
- Salary Paid Offset where absence is recorded in hours, ensuring salaried employees are correctly offset based on their applicable hourly rate, derived from a defined hierarchy of FTE and contracted hours data
- Employment Change Behaviour, handling scenarios such as salary changes, FTE adjustments, or employment type changes that occur mid-absence, so that each portion of the absence is calculated against the correct values at the time
- Absence Imports, extended to support SSP and CSP paid state, helping with backloading of absences and onboarding of new customers
- Absence Export, introducing both a summarised view and a detailed breakdown view, giving customers a comprehensive picture of absence data
We do not yet have a confirmed release date; however, we are now expecting a full release in early to mid Q3 2026. We will continue to keep you updated as we move closer to that point. As always, if you have any questions in the meantime, please do not hesitate to reach out to your Customer Success representative.
Note: Nothing visually has changed since we shared screenshots in our previous "What We're Working On" article (18th June 2026), which is why no new screenshots have been included here.
CSP Entitlement: FTE-Based Weeks Calculation
We are currently developing an enhancement to how Company Sick Pay entitlement is configured and calculated. Today, CSP allowance is set as a fixed number of days per contract, regardless of an employee's working pattern. This change introduces the ability to define CSP allowance in weeks at the contract level, which the system then automatically converts into days based on each employee's Full-Time Equivalent, ensuring part-time and full-time employees receive a proportionally fair entitlement rather than a one-size-fits-all figure.
For flexible employees, administrators will have the option to choose whether entitlement is calculated using FTE or a 52-week average working pattern, giving greater flexibility to suit different workforce structures.
- Note: FTE configuration directly on flexible employee records will be made available in the near future.
Length of Service (LoS) CSP increments will also support the weeks-based approach. Where a contract is configured to use weeks, LoS increments will accept weeks rather than fixed days, with the system calculating the entitlement in days based on the employee's FTE at the point of calculation. This ensures that employees who accrue additional entitlement over time continue to do so proportionally and fairly.
Existing contracts will be unaffected until you choose to make a change, and there is no requirement to create new contracts to support the weeks-based approach. Existing contracts can simply be updated to use weeks; however, please be aware that doing so will immediately recalculate affected employees' CSP entitlement to the new figure. Any CSP days already taken will continue to be accounted for correctly, meaning the days remaining available to pay will still reflect accurately against the updated entitlement.
- Note: We are aware that switching to a weeks-based entitlement on existing contracts could, in some cases, result in a negative balance or previously overused CSP becoming apparent. This is fully in scope, and we will be sharing more details on how negative balance handling will work as part of a future update
We do not yet have a confirmed release date for this feature, and development is still in its early stages. This feature is currently planned to continue through Q3 2026, though Q3 plans are still being finalised. We will continue to provide updates as things progress.
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