Engage Mobile: Adding Multiple Employees to a Group

Overview

This article outlines how to add multiple employees to groups within the console. Groups can be used to manage different locations or job roles.
For a list of all available Fourth Engage administration articles, please visit: Fourth Engage - List of Knowledge Articles.

Only users with Administrative access to Salesforce will be able to carry out the steps detailed below.
To access Salesforce, please use the following path - https://engage-console.secure.fourth.com/home/home.jsp 

Process

• In the Groups tab, select the required group from the group list

• Select Manage Group Members as shown in Fig.2

• Type in the Filter by Location field (a list will appear) and select Apply Filters

• Select the top-left tick box and it will select all employees in the location. Then Save changes