Engage Mobile: Operational Review of Mobile Branded App Before Go Live

Overview

As part of new customer branded apps, it is advised for a few checks to be completed ahead of wider deployment. Once access is granted to the platform, these steps can be followed to ensure the system is ready to go live.

This is a full list of available functionality in the solution and may differ from what has been provided to you due to project specifications. These checks are also completed by your Solution Consultant during the project, however, it is advised that customers also validate.

For further help on the Fourth app please visit: Fourth Engage - List of Knowledge Articles

Downloading the app

Apple App Store

• Apple users will not be able to download the app via the standard App Store
• Navigate to the unique URL provided by Fourth
• Log in to the app
• Prompt will appear to download the app

Google Play Store

• Download the app from the Google Play Store

Desktop

• Navigate to the unique URL
• Log in to the app

App-Specific Functions

• Logging in 
• Setting a passcode 
• Enabling notifications and receiving them

Engage System Functions

Broadcasts

• View Broadcast
• Create Broadcast 

Newsfeed and Navigation

• Logging in
• Creating a post with a video 
• Creating a post with a picture
• Creating a post with just text
• Liking a post
• Commenting on a post

Please note: All posts must have some text added

User profile

• Uploading a photo 
• Changing the language 
• Adding an 'About me' section 
• Setting group settings to allow notifications on posts and checking notifications come through for posts and comments 

Messages

• Send and receive a direct message
• Check message notifications
• Check app icon notification

Directory

• Searching the Directory for people (only active accounts will appear)
• Searching the Directory for Locations 

Groups

• Creating a dynamic group 
• Inviting someone to join the dynamic group
• Accepting an invitation to join the dynamic group

Announcements

• Create new
• Remove
• Validate notifications
• View an announcement

All Applications & Feedback Link

• View and navigate to all standard Fourth apps
• View and navigate to connected apps
• Navigate to the feedback link

Custom Menu Options

• Opening any documents/pages in Useful Documents/Employee Benefits
  

Moderator Functionality

• Report a post
• Address a reported item

Employee Self Service Functions

• Seeing the Employee Self Service app under All Applications
• Selecting the application takes the user to the main ESS screen
• Viewing and editing HR Details (permission dependent)
• View Rota schedules (dependent on the approval process)
• Viewing payslips
• Viewing holidays
• Booking holidays
• Viewing tax documents within ESS