OverviewThis article outlines how to add multiple employees to groups within the console. Groups can be used to manage different locations or job roles.
For a list of all available Fourth Engage administration articles, please visit: Fourth Engage - List of Knowledge Articles.
- In the Groups tab, select the required group from group list
Fig.1 – Selecting a Group
- Select Manage Group Members as shown in Fig.2
Fig.2 - Manage Group Members
- Type in the Filter by Location field (a list will appear) and select Apply Filters
Fig.3 - Location
- Select the top-left tick box and it will select all employees in the location. Then Save changes
Fig 4 - Selected users