Engage Mobile: Deleting Groups

Overview 

This article explains how to delete a group that is no longer needed within Employee Engage. This process will remove any historic data relating to the group. In future, there will be the ability to make a group ‘Inactive’ without deleting the historic data. 

For a list of all available Fourth Engage administration articles, please visit: Fourth Engage - List of Knowledge Articles.

Only users with Administrative access to Salesforce will be able to carry out the steps detailed below. To access Salesforce, please use the following path https://engage-console.secure.fourth.com/home/home.jsp 

Process

• Select Groups from the menu bar

Fig.1 – Groups Menu Option 

• Select the group to delete

It may be sensible to make a record of the information within the Group before it’s deleted. 
 

Fig.2 – A selected group

• Use the Delete button to remove the group from the app

This will remove the group from the list of groups and will also prevent any new posts from being posted within it. 

 
Fig.3 - Delete group button