The Shift Rating report will allow managers to view data collected from employees rating their shift. This data will help managers understand how employees are feeling about their shifts and how can they use it to improve employee morale, retention, and engagement.
The Home Page will have an Employee Satisfaction widget where you can see the ratings and if you select each rating you can see the reason type selected by the employees. The data displaying in the widget will be from the weeks selected on the date picker from My Schedule.
To see the full report select See all shifts reports link located on the bottom left corner of the widget.
All 3 reports parts will display data from the date range selected in the date picker.
- Overall Satisfaction - This is will be a percentage of how positive the shifts were rated for the date range selected.
- Employee Satisfaction - Same functionality as the home page widget. You will be able to see the amount for each response and you can drill down to the see the reason for each.
- Month-To-Date Trends for Overall Satisfaction - Graph representation of the trends based on the date range selected. If a month or week have data, the title will be highlighted and bolded. You will be able to see week and day trends by clicking on the graph or labels below. Note: that this will only display up to a year of data from the start date.
To view how employees rate their shift in the mobile apps, check out this ARTICLE.