PeopleMatter: Make an Applicant a Candidate

Overview 

Managers may come across an error when attempting to make an Applicant a candidate. This is due to a candidate applying via QuickApply. Please see the troubleshooting steps below to resolve this issue. 

Quick Apply Candidates

• Visit http://my.peoplematter.com to log into your account
• Select WorkSpaces > Administrator and ensure BETA experience is enabled 

Fig.1 - Administrator Beta mode

• Go to Applicants and in the search bar, type down the applicant's first and last name only
  Please note: You may need to select All to access additional employees

Fig.2 - Find QuickApply applicant

• If they applied via Quick Apply, click on the three dots that appear at the right and select Request Full Application

Fig.3 - Administrator Beta mode

Regular Candidates

For applicants who completed a full application, you can select Make candidate

Fig.4 - Make candidate