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PeopleMatter: Make an Applicant a Candidate

Fourth Customer Success Portal
  • Updated

Overview 

Managers may come across an error when attempting to make an Applicant a candidate. This is due to a candidate applying via QuickApply. Please see the troubleshooting steps below to resolve this issue. 

Quick Apply Candidates

  • Visit http://my.peoplematter.com to log into your account
  • Select WorkSpaces > Administrator and ensure BETA experience is enabled 

MakeApplicant1.gif

Fig.1 - Administrator Beta mode

  • Go to Applicants and in the search bar, type down the applicant's first and last name only
    Finger01.pngPlease note: You may need to select All to access additional employees

MakeApplicant4.gif

Fig.2 - Find QuickApply applicant

  • If they applied via Quick Apply, click on the three dots that appear at the right and select Request Full Application

MakeApplicant2.png

Fig.3 - Administrator Beta mode

Regular Candidates

For applicants who completed a full application, you can select Make candidate

MakeApplicant5.png

Fig.4 - Make candidate

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