August 8th 2024, Release Note: WFM UK | Activity-Based Scheduling: Displaying Allowed Hours in Departments with Hidden Labour Standards

Summary

Release date: August 8th 2024

• Enabled by default? - No
• Set up by customer Admin? - Yes
• Enable via support ticket? - No
• Affects configuration or data? - Yes

What’s Changing?

Allowed hours, active hours and their variance can now be displayed for activity-based Departments with hidden labour standards.

Reason for the Change

Departments within a Location may not always follow the same break rules/patterns as each other.

Customers Affected

Activity-Based Scheduling customers who are using hidden labour standards. For more details please see the original release note.

Release Notes 

The new functionality is controlled by an Organisation Setting.

• To enable this functionality, go to Scheduling > Settings > Organisation
• Select Edit against the required Organisation
• Scroll down to the 'Budget Widget' section and tick the box against Display Allowed Hours in Schedule by budget widget and then Save

Fig.1 - 'Display Allowed Hours in Schedule by budget widget' Organisation Setting

Scheduling

Then, on the Scheduling page, in the refinement bar the allowed hours, actual hours and the variance of both will be displayed.

Fig.2 - Allowed and Actual hours and the Variance in the refinement bar

Allowed Hours = the uploaded allowed hours for the department for that scheduled week
Actual Hours = scheduled hours for employees + open shifts hours + contractor shifts hours + passive hours 
Variance = Allowed Hours − Actual Hours 

- The open shift hours and the contractor shift hours are now included in the deployment cards' Scheduled hours.
 -The number of total shifts also includes open shifts and contractor shifts.