November 16th 2022, Release Note: WFM UK | Activity-Based Scheduling: Hide Labour Standard Data

Summary

Release date: November 16th 2022

• Enabled by Default? - No
• Set up by customer Admin? - Yes
• Enable via Support ticket? - No
• Affects configuration or data? - Yes

What's Changing?

In the Activity-Based Scheduling version of the Fourth Scheduling application, a new Department setting called 'Hide Labour Standard Data' has been added. When the setting is applied, labour standard data will not display on the Home and Schedule pages.

For more information on labour standard data, please see WFM UK: Activity-Based Scheduling: Overview

Reason for the Change

The benefit of this setting is to provide enough time for customers to get familiar with all the setups needed for using labour standards. Also, it will be beneficial for those who do not implement the Productivity Labour Standards metrics and just use the Fourth Scheduling solution.

Customers Affected

This setting is for all customers already using the setting Activity Based Scheduling Enabled, who are also not using Schedule departments as one.

Release Note Info/Steps

The setting can be applied via Department Settings.

• From the Scheduling Homepage, go to Settings > Departments and select Edit against the required Department
• Make sure that Enable Activity Based Scheduling is ticked
• Tick the box against Hide Labour Standard Data
• Scroll down and Save

Fig.1 - Department Settings

Two new views will then be applied - to the Home and Schedule pages.

Fig.1 and Fig.2 show examples of Homepages where labour standard data is hidden and where it is not.

Fig.1 - Homepage with hidden labour standards data

Fig.2 - Homepage with labour standards data not hidden

The new weekly Schedule view displays 'postcards' for each day.

Fig.3 - 'Postcards' on the Weekly Schedule page

Each postcard contains the following information:

• Scheduled Hours – the sum of all shifts for that day
• Total shifts – the number of shifts for that day
• Scheduled employees – the number of employees scheduled to work for that day
• Job Roles – the number of job roles with scheduled shifts for that day

Fig.4 - Postcard detail

• To see the new daily view, select a postcard or switch the day/week view

Again, labour standard data will not be displayed. See the examples below.

Fig.5 - Day view with hidden labour standard data

Fig.6 - Day view labour standard data not hidden