HS: My Schedule is Blank?

Overview

If you log in to HotSchedules and do not see any shifts under My Schedule, there are a few things to check.

The Schedule Has Not Been Published

Your manager may not have published the schedule for the week yet.

If the schedule is still being created or reviewed, your shifts will not appear under My Schedule. Contact your manager for more information about when the schedule will be available.

You Have Not Been Assigned Any Shifts

If the schedule has been published but My Schedule is still blank, you may not have any shifts assigned for that week.

Contact your manager if you believe you should have been scheduled.

You Are Viewing the Wrong Store

If you work at multiple stores or have more than one HotSchedules account, confirm that you are viewing the correct location.

Switch to the appropriate store or account and check My Schedule again.

You Are a New Employee

If you recently joined your team, your manager may not have added you to the schedule yet.

Contact your manager to confirm when you should expect to see your first scheduled shifts.

Check Whether the Schedule Has Been Published

If you are unsure whether your manager has published the week's schedule, see HS: Confirm Your Schedule Is Posted for additional information.