If you log into your HotSchedules account and do not see any shifts under My Schedule, there could be different reasons why:
- Schedule isn't posted: The scheduling manager has not posted the week's schedule. You will need to reach out to your scheduling manager to get an ETA on when the schedules will be posted
- Schedule is posted, but you don't have any shifts: The schedule has been posted, but your manager did not add any shifts for you
- You are logged into the wrong store: If you use HotSchedules for two jobs/stores, ensure you are logged into the correct one to see the right schedule
If you need assistance determining if your schedules have been posted, please review this article: HS: Confirm Your Schedule is Posted.
Please note: If you are a new employee, the managers may have not added you to the schedule yet. Please reach out to your managers to confirm when your schedule will be posted.
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