Mr.

Hello Thomas,

I'm sorry to read that you are having difficulty logging into your account. I will be happy to help you out with this issue.

Here are some articles that you might find useful. 

https://help.hotschedules.com/hc/en-us/articles/360000887012-HotSchedules-Login-Issue-FAQ

https://help.hotschedules.com/hc/en-us/articles/215565197-HS-Retrieve-Login-Information-With-Email-Address-Login-Issue-

I hope you find these useful.

Thank you.