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CSP vs SSP

Sebastien Trudeau

Hello, 

Our Tronc does not get paid to employee who are on extended absence or SSP. We have a CSSP for 5 days and when the employee exceeds the 5 CSSP days they move over to SSP therefore no longer qualify for Tronc (per internal rule)

I'm trying to get a report that would show by date the employees receiving CSSP and a separate(or together) report that would show who is receiving SSP payments. Some have a combination of CSSP and SSP if they are on really long absences so I would need to see that broken down if possible. 

Hope you can help. Thank you so much 

Sebastien 

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Brenden Goodwin

Hi Sebastien,

Thank you for your post.

I believe that for the data you are looking for, it would be best to run multiple reports.

The CSP Absence Report can be found through the below pathway:

Payroll > Reports > View Reports > Payroll > Absences CSP Report

This report shows absences with company sick pay details.

For the SSP, I would advise making use of our custom reports functionality, as SSP can be included as a field within the payroll module.

Payroll > Reports > Custom Reports

WFM UK: UI Refresh: HR and Payroll Custom Reports

I hope this helps!

Brenden Goodwin | Tier 1 WFM Support Specialist

Sebastien Trudeau

Hi Brenden, 

I don't have a Absences CSP report available. The only report close to this would be the below

 

REPORTS - PAYROLL ABSENCE REPORT

I've tried creating a custom report for SSP but it's not giving me the result I want as I am also wanting to include the employees who have run out of CSP but do not qualify for SSP as the absence is less than 4 days. 

 

If there is a report I can get for CSP that would be great. 

Brenden Goodwin

Hi Sebastien,

If you are unable to see this report, this would point to an issue with your access.

This is something which should be reviewed internally by your super users, or if you are a super user, your portal's administrative user.

They will be able to assign you access to the report by following the below help article.

WFM UK: HR: Providing Bespoke Permissions to Employees

All the best,

Brenden Goodwin | Tier 1 WFM Support Specialist

Sebastien Trudeau

Hello, 

I gained access to the CSP report mentioned. I am trying to see who is receiving payment between January 22nd and February 18th.. The report is returning only 3 employees when In reality I have at least 44 employees receiving payment from CSP. Is there another option for reports by chance? 

Brenden Goodwin

Hi Sebastien,

I am going to raise a technical ticket regarding this for you.

An agent will contact you directly as soon as possible.

All the best, 

Brenden Goodwin | Tier 1 WFM Support Specialist

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