Brenden Goodwin

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Activity overview

Latest activity by Brenden Goodwin
  • Brenden Goodwin commented,

    Hi Sebastien,I am going to raise a technical ticket regarding this for you.An agent will contact you directly as soon as possible.All the best, Brenden Goodwin | Tier 1 WFM Support Specialist

  • Brenden Goodwin commented,

    Hi Sebastien,If you are unable to see this report, this would point to an issue with your access.This is something which should be reviewed internally by your super users, or if you are a super use...

  • Brenden Goodwin commented,

    Hi Sebastien,Thank you for your post.I believe that for the data you are looking for, it would be best to run multiple reports.The CSP Absence Report can be found through the below pathway:Payroll ...

  • Brenden Goodwin commented,

    Hello,Thank you for your post. After reviewing the functionality you have mentioned, we can confirm that this is not currently available or supported in HR & Payroll.We have an area on the Customer...

  • Brenden Goodwin commented,

    Hello,Thank you for your post. After reviewing the functionality you have mentioned, we can confirm that this is not currently available or supported in HR & Payroll.We have an area on the Customer...

  • Brenden Goodwin commented,

    Hello,Thank you for your post.I can confirm that at present batch updates including the National Minimum Living Wage Rate Update functionality will only update the rota wage cost once the effective...

  • Brenden Goodwin commented,

    Hi Beverley,Thank you for your post!The "Absence Analysis" report will return absences without an end date.This can be found through the below path:HR > Reports > View Reports > Absence AnalysisFor...

  • Brenden Goodwin commented,

    Hi Beverley MercerThanks for the response.This likely points to the "Mid Pay Period Change" global settings not being configured to pro rata a salary change.I would advise reviewing the configurati...

  • Brenden Goodwin commented,

    Hello,Thank you for your post.The job grade option would only be visible when using the portal administrator account.This account is not linked to a specific user and is different to a superuser/sy...

  • Brenden Goodwin commented,

    Hello,Thank you for your post.Within a job title, you can set up holiday year increments.These should be used if employees under this job title should receive additional holidays after being with t...