PeopleMatter: How do I complete my background check?

Overview

Candidates for a position may be requested to complete a background check by the company they applied to in order to be hired. 

If you do not have the ability to receive an email message or a text message, speak to your Manager who can assist you in creating your PeopleMatter Account and submitting the information needed for the Background Check. 

Please note: Instructions in this article depend on the vendor your organisation uses for background checks. Please check with your manager if you are unsure.

Accessing Background Check request

• Open the email message or text message sent to you
• Select the hyperlink in your Email or Text to begin the process
• You will first be prompted to create a PeopleMatter Account. Remember your username, password, and answers to security question
• If you already have a PeopleMatter Account you can sign in with your Username and Password

Filling out Background Check

• You will next be prompted to submit the information required for the background check. Complete all required fields and provide any requested attestations
• When finished, select Submit Information
• Your information will be submitted to process the Background Check.

These screenshots show examples of the information you will be prompted to read and submit:

Fig.1 - Background Check Disclosures

Fig.2 - Background Check Authorization

Fig.3 - Additional Information

Fig.4 - Additional Information

After your Background Check has been successfully submitted, it may take several days to process and return a result. You may reach out to the Location Manager to confirm the status or any additional questions regarding the Background Check.