New Release | Fourth iQ App

What’s New in the Fourth iQ App

The Fourth iQ App is now available, bringing intelligent business management to your mobile device. This release delivers a comprehensive mobile experience that helps store and area managers focus on what matters most.

Key Features

🔐 Secure Access & Authentication

• Single sign-on using your existing Fourth account credentials
• Role-based access control - see only what’s relevant to your position
• Support for mobile apps (iOS/Android) and web browsers

📋 Smart Action Management

Top Actions dashboard: Automatically displays your 5 most important actions and alerts

Priority Sorting: The app automatically sorts your actions and alerts by:

1. Critical items (business or compliance impact) - shown first
2. High priority items (strongly relevant and impactful)
3. Medium priority items (useful and helpful)
4. Low priority items (informational or optional)

Within each priority level, open/unread items are sorted by deadline, soonest due first.

Action Completion: Respond to actions directly in the app with simple tap interactions (or "deeplink" into the right place in other Fourth products for more complex processes)

Task History: View completed actions and alerts for up to 2 weeks

Remote Updates: Actions automatically update when completed elsewhere or by another recipient

📊 Real-Time Dashboards

(subject to availability)

• Store-Level KPIs: Live performance metrics for your location(s)
• Above-Store Views: Leaderboards and aggregate data for area managers
• Embedded Dashboards: Access Real-Time service data without leaving the app
• Automatic Updates: Data refreshes in real-time

🔔 Intelligent Notifications

• Push Notifications: iOS/Android alerts for urgent matters
• Daily Digest: Morning summary of your top actions and alerts (at a configurable time)
• Deadline Reminders: Automatic reminders 1 hour before critical/high priority deadlines
• Overdue Tracking: Visual indicators and continued notifications for late items

🔗 Connected App Integration

• App Launcher: One-tap access to all authorized Fourth applications
• Deep Links: Direct navigation to specific pages in connected apps
• SSO Integration: Automatic authentication when switching between apps
• Fourth Engage Access: Easily switch to the standard Fourth app interface to use Engage (where available)

👥 Team Collaboration (Coming Soon)

• Action Sharing: View which of your actions are also assigned to other team members
• User Hierarchy: See actions for users reporting to you (above-store)
• Read-Only Views: Monitor team activity without interfering

Key Benefits

• Save Time: No more logging into multiple systems to find what needs attention
• Never Miss Important Items: Smart notifications ensure critical matters get your attention
• Take Action Quickly: Complete many tasks directly in the app without switching systems
• Stay Informed: Real-time data keeps you updated on business performance
• Work Anywhere: Mobile-optimized design works on your tablet, phone or computer

The app is designed to be your primary tool for daily business management, reducing the need to access desktop systems during your busiest periods while ensuring you never miss what’s most important for your success.

How It Works

Getting Started

• Log in with your existing Fourth account credentials
• The app automatically shows you the iQ interface based on your role and permissions
• Your dashboard appears with your most important and urgent actions at the top

Daily Usage

• Check your top actions dashboard to see what needs attention first
• Review your full actions and alerts list, in the Action Center, for all other pending tasks
• Respond to notifications as they come in
• Use deep links to jump into other Fourth apps when you need more detail
• Complete your actions directly in the app or through connected systems
• Mark your alerts as read and understood

Technical Details

Supported Platforms

• iOS mobile app for tablet and phone (an extension of the existing Fourth iOS app)
• Android mobile app for tablet and phone (an extension of the existing Fourth Android app)
• Web application (desktop/browser compatible)

Data Integration

• Real-time performance data from Fourth Real-Time service (where available)
• Action, alert and response data captured in Fourth data lake (for analysis and AI model-training)
• Integration with the existing Fourth user and location provisioning system for easy configuration and rollout

Configuration Options

• Customer-specific notification timing (default: 10 AM local time)
• Location-based time zone handling
• Profile-based access control via Fourth’s Customer User Provisioning (CUP) tool

What’s Next?

Future releases will include:

• Customer-configurable action severity levels
• Enhanced analytics and reporting
• Additional notification configuration options
• Support for third-party decision engines and data sources

The Fourth iQ App is designed to be your primary business management tool, reducing desktop system dependency while ensuring you never miss critical business matters.