WFM UK: HR: Administration Drop-Down: Feedback Email

Overview

Every screen in Fourth's UK Workforce Management Solution features a pinned toolbar at the top, which includes a Quick Links drop-down.

The Feedback option here allows administrators to send one-way emails to a predefined list of recipients. This can be a useful tool for sharing information across an organisation (multiple recipients can be selected), as well as a way to email employees directly from the system.

User Permission

To give an administrator user access to the Feedback option from the Quick Links drop-down:

• Go to HR > Users > Assign User Access > search and select the employee (the admin user)

• Select User Profile (top right corner) and tick the box for Feedback Email

• Then scroll down and repeatedly select Next to apply the change

Configuring Feedback Email Recipients

Users with this access can then:

• Go to HR > Administration > Feedback Email

• Enter the Email Address and then a Description for the email recipient - this is what will be selected when using the Feedback tool
  • Only one email address can be entered for each recipient
  • Up to 25 email addresses can be entered 
• Scroll down and Save

Sending Feedback Emails

• From anywhere in the system, use the Quick Links drop-down and select Feedback
• In the pop-up window that opens, enter a body of text for the feedback email and select from the list of recipients (as set up earlier)
• Hold the +Ctrl key to make multiple selections
• When ready, select Send

Recipients will receive emails from the address 'support@fourthhospitality.com'.